Sometimes if you need to refresh your sales channel connection some orders don't import. But luckily if this does happen you can do a manual import.

1. First of all hover over the Import button.

2. Then just uncheck all the channels you don't need to import from and click the Import orders button.

3. Now you just need to be patient and your orders should import within approximately 30 minutes.

If for whatever reason your orders don't import please get in touch with us.