When printing shipping labels with Royal Mail (2D barcode labels), myHermes, APC & Yodel you will need to ensure that the label size is set to match your printer & paper configuration.

Changing the default label size in Zenstores is a breeze, here's how..

1. Hover the Settings option in the top navigation, then click on Shipping.

https://s3.amazonaws.com/elevio-article-assets/571e26ab3a0f9/57691e86871aa_select-shipping-from-dropdown.png

2. On the Shipping settings page, scroll down until you see the Carrier label format section, then click the Edit Label Type button.

https://s3.amazonaws.com/elevio-article-assets/571e26ab3a0f9/57691eb046b2c_how-to-change-the-label-size-for-shipping-labels-2.png

3. Select the label format that you require from the Label Format drop-down list, and click Save.

https://cdn.elev.io/file/uploads/Z7Rlle25bZmJCWxWAfoO4Y9TR0y2UZQZ8h2rBNfnlJM/hRphYWHPVFOjfDNaJVsqKecq9kp6Uu7O65D-VrweSDU/help-ship-label-size-fH4.png

Label formats explain:

Default label size for courier - this is the standard label size for a courier integration without a picking list.

For a full list of each couriers default label size please see this help guide: Courier default thermal label types

A4 2 per sheet - 2 courier size labels per A4 sheet

6"x4" label with separate picking sheet - A 6 by 4 label with a separate picking sheet

A4 integrated label - An A4 sheet of paper with invoice style lower section and sticky label at the top.

And you're done! The next time you print a courier shipping label it will be formatted as per the settings.

https://www.zenstores.com/media/images/label_result.width-800.png