Getting your Royal Mail OBA account integrated with your Zenstores is a simple process. Please follow our step by step guide below.

How much does it cost?

Your billing agreement and postage rates with Royal Mail stay exactly the same as if using Royal Mail DMO or OBA directly. You will still be invoiced by Royal Mail weekly/monthly for the services used as normal. There is no integration fee or cost to use the integration for Zenstores customers.

What do I need to request the integration?

  1. Royal Mail OBA account number - This is the account number of your Royal Mail Online Business Account (OBA)
  2. OBA company name - This is the name of the company that you have associated with your Royal Mail OBA account
  3. OBA email address - This is the email address you use to log into your Royal Mail Online Business Account (OBA)

Step by step guide:

1. First of all hover over 'Settings' and click 'Shipping'


2. Then click the 'Add a courier' button and select 'Royal Mail' from the drop-down list.


3. You will then be taken to a page to double-check that you have a Royal Mail OBA account. As long as you do have a Royal Mail OBA you can then click the "Yes, I have an OBA account" button.


4. You will then be taken to a page where you need to input your OBA credentials. This includes your Royal Mail OBA account number, the name of the company associated with your Royal Mail account and the email address you use to log into your Royal Mail OBA account.

Once you have filled in these three fields you can simply click the 'Complete setup' button.


5. Next a thank you page will load up and all you have to do is wait for us to get in touch.